Reservation Insurance

Pandemic/Force Majeure Cancellation Policy


Should CAN/AM Hockey be forced to cancel an event due to the pandemic/force majeure, 100% of all fees paid will be credited to a future event. All fees and reservations may be insured against cancellation. Any reservation for which the insurance was purchased will be entitled to a full refund of all fees paid less the cost of the insurance.

Standard Cancellation Policy


Deposits are non-refundable. There are no refunds on payments for cancellations within 30 days of the Tournament. All fees may be insured against cancellation.

CAN/AM Team Reservation Insurance


For events where teams are charged a tournament fee, team fees may be insured against cancellation. Any team fee for which the insurance was purchased will be entitled to a full (100%) refund, excluding insurance charges. Payments and fees associated with any uninsured cancelled teams are non-refundable.

A team may cancel an insured reservation without penalty up to 30 days prior to the start of the event.
Insurance costs are final, non-refundable, non-transferable, and not applicable for future credit.
Team Insurance must be purchased within 7 days of your team’s acceptance into an event.

Credit and Refund Rules


All non-insured deposits and payments are non-refundable.

All refunds or credits will be processed at the conclusion of the scheduled event.

Refunds for insured reservations and fees will be paid at 100% of all fees paid minus the cost of the insurance.

Pandemic credits issued are valued at 100% of all fees paid and are good for 18 months from the scheduled conclusion of the event.

Any credit card payment reversal or credit is subject to a 5% service fee.